At Desidiet, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

DesiDiet operates this Cloud kitchen and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

When you use our services, we may collect the following types of information:

• Personal Information: Name, contact number, email address, delivery address, billing information.
• Payment Information: Details necessary for processing payments (securely handled via third-party payment gateways).
• Usage Data: Information about how you interact with our website/app (IP address, device type, browser, cookies, etc.).
• Order Information: Details of items ordered, preferences, and transaction history.

We use the information collected for the following purposes:

• To process and deliver your food orders.
• To communicate regarding your orders, offers, or service updates.
• To personalize your experience and improve our services.
• For payment processing and fraud prevention.
• To comply with legal obligations and resolve disputes.

We respect your privacy and do not sell or trade your personal information. However, we may share your data in the following cases:

• Service Providers: With third-party delivery partners, payment gateways, or IT support providers.
• Legal Requirements: If required by law, regulation, or court order.
• Business Transfers: In case of merger, acquisition, or restructuring of the business.

• We use appropriate technical and organizational measures to safeguard your data.
• While we strive to protect your information, no method of transmission over the Internet is 100% secure.

• Our website/app may use cookies and similar technologies to improve user experience, analyze traffic, and deliver personalized content.
• You can manage cookie preferences in your browser settings.

As a customer, you have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your data, subject to legal and business obligations.
• Opt out of promotional communications at any time.

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website/app with the updated effective date.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at: